Terms of service

Terms & Conditions

LIVE LIFE DEVOTION
Last updated: 19 October 2026

1. Introduction

Welcome to LIVE LIFE DEVOTION.

These Terms & Conditions govern purchases made through www.livelifedevotion.com and the use of our online store.

LIVE LIFE DEVOTION offers products and experiences centred around creativity, expression and well-being, including THE NEWSPAPER™ Paper Collection.

By placing an order through our online store, you agree to the terms applicable to your purchase. Nothing in these Terms & Conditions limits your mandatory rights under applicable consumer protection laws.

2. Business Information

LIVE LIFE DEVOTION
Sole proprietorship registered in the Netherlands

Chamber of Commerce (KvK): 08174373
VAT identification number: NL001134405B66

Keizersgracht 391-A
1016 EJ Amsterdam
The Netherlands

Email: support@livelifedevotion.com
Website: www.livelifedevotion.com

3. Scope

These Terms & Conditions apply to purchases made through our online store unless expressly agreed otherwise.

Additional terms may apply to specific products or services. Where applicable, these will be communicated before purchase.

Mandatory consumer protection laws always take precedence over any conflicting provision in these Terms & Conditions.

4. Products and Product Information

We aim to present our products accurately, including descriptions, formats, dimensions, materials, prices and intended uses.

THE NEWSPAPER™ Paper Collection consists of physical paper publications designed for writing, drawing, mapping, reflection and creative expression.

Product photographs represent our products as accurately as reasonably possible. Minor differences in appearance may occur due to paper characteristics, printing processes, lighting or screen settings.

Such variations do not affect your statutory rights if a product does not conform to the agreement.

All products are subject to availability.

5. Prices and Taxes

Prices are displayed in the currency shown on our website and include applicable VAT where required for consumer purchases.

Shipping charges and any other applicable costs are displayed before checkout is completed.

International orders may be subject to customs duties, import taxes or other destination-specific charges. Where these charges are not included in the price, this will be communicated before purchase as required by law.

We may update our prices at any time. Changes do not affect orders already accepted.

6. Orders and Order Confirmation

Customers can select products, review their shopping cart and complete checkout using the available payment methods.

Before placing an order, customers can review their purchase details and correct errors.

After an order is submitted, an electronic order acknowledgement or confirmation will be sent.

The purchase agreement is concluded when we accept the order, as indicated by our confirmation or checkout process.

If an order cannot be fulfilled, we will contact the customer and provide an appropriate solution, including reimbursement where required.

We may refuse or cancel orders for legitimate reasons, including suspected fraud or product unavailability, subject to applicable law.

7. Payments

Payments are processed using the payment methods offered at checkout.

Customers are responsible for providing accurate payment details and ensuring they are authorized to use their selected payment method.

Payments may be processed by independent payment service providers using appropriate security measures.

8. Shipping and Delivery

LIVE LIFE DEVOTION ships to destinations available through our online checkout.

Shipping options, costs and estimated delivery periods are communicated during checkout or through our Shipping Policy.

We aim to process and dispatch orders within the indicated timeframes.

Delivery estimates may be affected by transport conditions, customs processing or circumstances outside our reasonable control.

If a significant delay occurs, we will inform affected customers and explain their available options.

Unless otherwise agreed, statutory delivery requirements apply.

For consumer purchases, the risk of loss or damage generally remains with us until the goods are received by the customer or their designated recipient, subject to applicable legal exceptions.

Further details are available in our Shipping Policy.

9. Pre-Orders

Certain products may be offered for pre-order.

Where applicable, the expected shipping period and relevant conditions will be communicated before purchase.

Production or logistical circumstances may affect estimated shipping dates.

If a significant delay occurs, we will inform customers and provide the options available under applicable law.

Pre-orders remain subject to applicable consumer rights.

10. Right of Withdrawal

Consumers purchasing eligible products online generally have the right to withdraw from their purchase within 14 days after receiving the goods, without providing a reason.

For orders containing multiple items delivered separately, the withdrawal period generally begins when the final item is received.

To exercise this right, customers must communicate their decision to withdraw before the applicable deadline.

Customers may do so by emailing support@livelifedevotion.com or using an available withdrawal function on our website.

After notifying us of withdrawal, customers generally have a further 14 days to return the goods.

We will reimburse payments due under applicable withdrawal law within 14 days after receiving the withdrawal notice. Where legally permitted, we may withhold reimbursement until the goods have been returned or proof of return has been provided.

When an entire order is withdrawn, the original standard delivery costs will also be reimbursed. Additional costs arising from a more expensive delivery method chosen by the customer need not be reimbursed.

Customers are responsible for the direct costs of returning goods when exercising their statutory withdrawal right, provided this was communicated before purchase and unless applicable law requires otherwise.

Customers may inspect products to establish their nature, characteristics and functioning. They may be responsible for diminished value caused by handling beyond what is necessary for that purpose.

Statutory exceptions to the right of withdrawal apply only where legally permitted.

Further information is available in our Return & Refund Policy.

11. Returns and Damaged Products

If a product arrives damaged, defective or incorrect, please contact support@livelifedevotion.com with your order information and a description of the issue.

Photographs may be helpful in assessing the situation.

We will review the matter and provide an appropriate solution in accordance with applicable consumer protection laws.

Nothing in our Return & Refund Policy restricts your statutory rights.

12. Statutory Consumer Guarantees

Customers are entitled to receive products that conform to the purchase agreement and applicable legal requirements.

If a product is defective or does not conform to the agreement, consumers may be entitled to repair, replacement, a price reduction or termination of the agreement, depending on the circumstances and applicable law.

These statutory rights remain applicable regardless of any additional commercial guarantee.

13. Intellectual Property

Unless otherwise indicated, original content on our website, including written materials, photography, artwork, design, branding and publications, belongs to LIVE LIFE DEVOTION or is used with permission from the relevant rights holders.

LIVE LIFE DEVOTION, THE NEWSPAPER™ and associated brand elements may be protected under applicable intellectual property laws.

Purchasing a physical product does not transfer intellectual property rights in its protected creative content.

Unauthorized reproduction, distribution or commercial exploitation of protected materials is prohibited unless permitted by law or authorized by the rights holder.

Customers remain free to use purchased paper products for their intended purposes, including personal and professional creative expression.

14. Website Use

Visitors agree to use our website lawfully and not to interfere with its security, operation or availability.

We may take reasonable measures to protect our website, customers and business from misuse or fraudulent activity.

15. Privacy

We process personal information in accordance with our Privacy Policy and applicable data protection laws.

Our Privacy Policy explains how personal information is collected, used, shared and protected, and how individuals may exercise their privacy rights.

16. Liability

LIVE LIFE DEVOTION is responsible for fulfilling its contractual and statutory obligations.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation would be prohibited by applicable law.

We are not responsible for losses caused solely by circumstances attributable to the customer or an independent third party, except where applicable law provides otherwise.

Any limitations of liability are subject to mandatory consumer protection laws.

17. Circumstances Beyond Our Control

Events outside our reasonable control may affect production, fulfilment or delivery.

In such circumstances, we will take reasonable steps to communicate with affected customers and minimize disruption.

These circumstances do not automatically remove statutory rights relating to delivery, cancellation, reimbursement or other remedies.

18. Complaints and Customer Support

We are committed to addressing customer concerns fairly and promptly.

For questions, complaints or assistance, please contact:

support@livelifedevotion.com

Please include your order number and relevant details where available.

We aim to acknowledge complaints promptly and provide a substantive response within a reasonable period.

Customers retain their rights to pursue available legal remedies and dispute resolution procedures.

19. Applicable Law and Disputes

These Terms & Conditions are governed by Dutch law.

For consumers residing outside the Netherlands, this choice of law does not remove mandatory consumer protections applicable under relevant conflict-of-law rules.

Disputes may be brought before a competent court in accordance with applicable jurisdiction rules.

Nothing in these Terms & Conditions restricts mandatory consumer rights concerning jurisdiction or legal remedies.